Refund policy

Stockbabad wants you to be satisfied with your purchase. If you need to request a return or refund, please review the policy below and contact us within the applicable timeframe.

1. Return Request Period

You may submit a return request within 30 calendar days from the date your order is marked as delivered. Requests submitted after this period may not be accepted, except where otherwise required by applicable law.

2. Return Conditions

To be eligible for a return, products should generally meet the following conditions:

  • The item must be unused and undamaged.
  • Original packaging, accessories, and related components should be retained whenever possible.
  • The item should be in substantially the same condition as when received, except where the return is due to a product defect or shipping damage.

Return eligibility will be reviewed based on the condition of the item and the reason for the request.

3. How to Request a Return

Before sending any item back, please contact us at [email protected] with your order number, the reason for the return, and any relevant product photos or supporting information.

Please wait for our customer support team to confirm the return arrangements before shipping the item back. Items returned without prior contact may not be processed promptly.

4. Return Shipping Costs

Return shipping costs will be determined based on the reason for the return, the condition of the item, the specific circumstances, and applicable law.

  • For returns due to personal reasons, a change of mind, ordering mistakes, or no longer needing the item, the customer is generally responsible for the return shipping costs.
  • If an item is defective, incorrect, or damaged during shipping, we will address the return or other appropriate resolution based on the circumstances and responsibility involved.

5. Refund Processing

For approved returns, refunds are generally initiated within 5–10 business days after we receive and inspect the returned item.

Refunds will be issued to the original payment method. The time it takes for the funds to appear in your account may vary depending on your payment provider or bank.

6. Contact Us

To request a return, check the status of a refund, or ask questions about this policy, please contact us at [email protected] and include your order number.

This policy does not affect any non-waivable consumer rights you may have under applicable law.